US CUSTOMER INFORMATION:

PAYMENT: Payment is due with order. The Island Bath, LLC accepts Checks, Money Orders, Visa, Master Card, Discover and PayPal. We do not offer C.O.D. or credit terms. No order is processed without payment. Orders are held until Checks clear.

RETURNED CHECKS: A $30.00 return check fee will be charged on any returned check. Check writer is also responsible for all other costs of collection. Repayment must be in certified funds or US issued Money Order.


RUSH ORDERS: The Island Bath, LLC handmade products are produced, packaged and shipped on a first come first serve basis. Because we make most items fresh when you order, some items may take several days to process.  Feel free to email us prior to placing large or wholesale orders for a good faith time estimate on your order.


US SHIPPING: The Island Bath, LLC are shipped via USPS First Class, Priority Mail, UPS Ground and FedEx Ground. We reserve the right to ship via our choice of carriers depending on the content of the package. Please note that the shipping rates are weight-based. All weights will be rounded up to the next full pound. Orders are processed upon receipt of payment and shipped within seven days. A handling fee is added to all orders. Wholesale orders can not be shipped to PO Boxes.

FREE SHIPPING: Free Shipping applies to orders over $80 dollars and within the Continental US Only. (Excludes Puerto Rico, Alaska and Hawaii).  Free shipping does NOT apply to orders over 1999 pieces. For orders over 1999 pieces, please contact us for shipping rates.  Multiple orders over 1999 pieces within 10 business days will be charged shipping. Free Shipping does NOT apply to Freight and high volume orders, (over 1999 pieces).

YOUR UPS or FEDEX ACCOUNT:  The Island Bath, LLC offer our Wholesale clients to option to have their orders shipped via your FedEx account.  Simply include your FedEx information at checkout. Handling charge may apply.

FREIGHT: High volume orders may be shipped freight.  Contact us for more information.

RECYCLING PACKING MATERIALS: The Island Bath, LLC reuses select cartons, packing peanuts, bubble wrap, paper shreds and other packing supplies from supplies brought in for our use. This is to help do our share in recycling materials that would generally be discarded. All packing material used is checked to make sure it is clean and sturdy. This also helps keep our costs down and allows us to pass that savings on to you. So, if you receive your shipment from us in a box that is not brand new, you know we are helping save our planet for the next generation. Contact Us link above if you wish to donate packing materials.

DAMAGED PACKAGES: If your package appears to have damage upon receipt, please retain all packaging material including the original box, padding, etc. Document the condition of the packaging and products with digital photos for insurance purposes. Also, please bring the damage to the attention of the delivery person so they can note the account upon arrival. Contact The Island Bath, LLC immediately of any damage by Contact Us link above. Do not wait!

LOCAL PICKUP: The Island Bath, LLC allows for local pickup when advanced arrangements are made. There is a $10.00 handling charge. Please note your preferred pickup date and time with your order.


SALE/RETURNS/CANCELLATIONS: Due to the nature of these products, All Sales Are Final. Once your order is placed, your orders can not be cancelled because it immediately goes into production. (They are handmade just for you.) We believe in customer satisfaction above all else and want you to be happy with your purchase. If you are dissatisfied with your order, please contact The Island Bath, LLC immediately in order to find a solution together. It is our first priority to maintain a positive and long-term relationship with all of our guests. No corrections will be made if notification is not made within 24 hours of receipt of purchase. Damaged item must be returned to The Island Bath, LLC once a Return Authorization has been approved. We do not offer returned shipping or refunds on handling fee.

On the occasion The Island Bath, LLC approves an order cancellation once placed online, there is a $10.00 cancellation fee. No exceptions.

SALE ITEMS: Sale items are sold as is and are non-refundable. (no refunds, no exchanges, no credits)

PRODUCT WEIGHT: Evaporation can effect product weight over time. Weights listed are an approximate for each item listed, and may not be the actual weight, some may weigh more, some may weigh less. (Soaps are weighed after 30 day of curing. Bath Fizzies are weighed at 7 day of drying.)


PRIVACY NOTICE: The Island Bath, LLC respects your privacy as much as we value ours. Information collected from our customers will be kept in the strictest of confidence. We do not sell or provide customer information to others.


TERMS, CONDITIONS AND USE: The Island Bath, LLC provides this internet site and related products and services subject to your compliance with the terms and conditions set forth below. If you do not agree to any of these terms and conditions, please DO NOT USE this site.

IMPORTANT INFORMATION Our information is based on scientific validation, historical uses, anecdotal information & common sense, provided only for informational and educational purposes and should not be construed as medical advice. Always consult a qualified medical practitioner if ill or suffering from high or low blood pressure or an undiagnosed illness.

DISCLAIMERS: If you are allergic to any of the stated ingredients, do not use these products. Always use caution when exiting your bath, as it will be slippery. The information provided on this website and on our products are not designed to prescribe, treat or diagnose any type of illness or injury. It has been provided for informational purposes only. Never attempt a traditional or folk remedy before consulting with your doctor or an alternative medical practitioner if you suffer from a disease, illness or injury. Keep all products away from children and pets. As with any natural product, they can be toxic or fatal if misused. Our company, its owners and/or representatives are not responsible in any way for the misuse of this or any other product. It is solely the responsibility of the purchaser to know and understand what they are buying and how to use & properly handle the product. Although a lot of our ingredients are food quality, our finished products are NOT food grade and should never be taken internally. Our products have not been FDA Approved at this time. By purchasing items from TheIslandBath.com, you acknowledge in every way that you understand how to use them and release any and all responsibility from The Island Bath, LLC.

PRODUCTS AVAILABLE ON THIS SITE: The Island Bath, LLC attempts to accurately display all products sold on this site, however, the quality of the colors and textures you see on your computer screen depends on the quality of your monitor. The Island Bath & Body does not guarantee that your monitors display of the details, colors or  textures of any product available on this site is accurate.

PRODUCT AVAILABILITY: Products, colors and prices are subject to change without notification due to manufacturer and/or vendor availability.

PRODUCT LABELS & PACKAGING: by The Island Bath, LLC

The Island Bath, LLC products may not be repackaged or relabeled. The Island Bath, LLC original labels must remain on all products at all times. Wholesale items give you the option to select PRIVATE LABELS. Use this option at check out to have your company name to appear on the product.  We will print Your Company Name in place of The Island Bath, LLC on the front panel of the product. If you wish to have custom labels printed, forward them to The Island Bath, LLC to be placed on the product before shipping of products. Those selecting NO LABELING or INGREDIENT ONLY LABELING are solely responsible for proper labeling according to local government regulations.

SITE OPERATIONS:
The Island Bath, LLC reserves the right to withdraw, suspend or discontinue any functionality or features on the site, www.TheIslandBath.com, including the cessation of all activities associated.

IMAGES: The photos and images contained on this site are the property of The Island Bath & Body and may not be reproduced, used on any other website, print advertising, etc without written permission from
The Island Bath, LLC. If an actual photo of the item is not available, The Island Bath, LLC displays a stock image. Items colors and decorations may vary depending on availability.

CONTACT INFORMATION:
The Island Bath, LLC is located in Fort Myers, FL. Our office can be reached by using the Contact Us link above. We welcome all feedback and contact from any of our guests at any time.

INTERNATIONAL WHOLESALE CLIENTS:

If you wish to purchase wholesale, please contact us for special information for international wholesale.  Private Labeling is not available at this time for international orders.  Please contact us for more information.  Contact Us

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